Key Sequences
Some numbers need more than a number. Once the call connects, you press a menu option, an extension, or a PIN — an attendance line, a support hotline, a company switchboard. Auto Call Scheduler can send those keys for you.
Where You Find It
Open a schedule in the editor and look next to the phone number.
| What you have | What you see |
|---|---|
A plain extension, like 204 | The small Extension box, exactly as before |
| A sequence with pauses in it | A full-width Key sequence row showing each step as a chip |
Tap the pencil icon next to the row to open the step editor. Tapping the chips themselves opens a roomy text field instead, if you'd rather type the sequence out.
The Four Step Types
| Step | What it does |
|---|---|
| Dial | The number that gets dialed first. Always the first step. |
| Press | Keys sent after the call connects — a PIN, extension, or menu choice (1, 4402#, *) |
| Wait | A timed pause so the line can catch up. Each step is 2 seconds; use – and + to make it shorter or longer. |
| Wait for me | The call pauses and hands control back to you. Nothing else is sent until you continue it yourself. |
Build A Sequence
- Open the schedule editor and enter the phone number
- Tap the pencil icon to open Key sequence
- Tap Add step, then choose Press keys or Wait 2s
- Fill in the keys, or use – / + to set how long the wait is
- Drag a step by its handle to move it, or tap the × to remove it
- Tap Done, then save the schedule
The Dial step always stays at the top — the number has to be dialed before anything can be sent.
Build the sequence the way you'd say it out loud: dial the number, wait, press 1, wait, press the PIN. You don't need to know the comma-and-semicolon notation anymore.
Test It Now
The editor can place a real call using the sequence exactly as it stands, before you ever save the schedule. Tap Test it now at the bottom of the step editor.
This is the fastest way to answer the only question that matters: does the line actually do what I expect? Listen to what happens, hang up, adjust a step, and test again.
Testing places a genuine phone call and needs the app's call permission. If permission hasn't been granted yet, the app tells you so instead of dialing. See Permissions Setup.
When The Phone Menu Changes
Phone systems get reorganized. A sequence that worked for months can quietly stop matching, because the change happened on their side, not yours — and there's no warning.
Signs it has drifted:
- The call connects, but nothing happens after that
- You end up in the wrong menu or the wrong department
- You find yourself pressing the keys by hand on every call
What to do:
- Open the schedule and look at the Key sequence row — every step is visible, so you can compare it with what the line asks for now
- Fix the step that changed, or add a longer Wait if the keys are being sent before the menu is ready
- Tap Test it now to confirm it before the next real call
Good To Know
- Changing how the sequence is displayed doesn't change the number being dialed. Your existing sequences work exactly as they did before.
- A sequence you receive or share is preserved automatically — see Shortcuts for Scheduling.
- If you'd rather go back to the original single-box extension field, the hint above the sequence has an Old view option.